Carlos Alberto Pereyra Vilela

With 14 years of experience training personnel in sales processes, customer retention, and customer service, my classes are structured to deliver a results-driven learning experience. My teaching methodology is based on continuous improvement, integrating ISO 9001:2015 and Six Sigma principles to enhance efficiency and performance.

I combine theory with hands-on practice, incorporating interactive activities, case studies, and real-world simulations to reinforce understanding. I focus on developing key skills such as effective communication, problem-solving, and persuasion, ensuring that students can apply their knowledge in practical scenarios.

My goal is to provide high-quality training tailored to each student's needs, fostering professional growth and helping them achieve their goals through an approach rooted in operational excellence.